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Xmas – New Year opening hours

We wish you all a merry Xmas and happy new year. We hope that you have found our services useful in 2017. We look forward to helping everyone that needs our services in 2018. All our services, including Avonmore Library, are closed from 25th December to 1st January 2018. We are open again for our […] Read more

Annual User Satisfaction Survey

We are now conducting our Annual User Satisfaction Survey. If you have used our services at any time while the survey is open (18th December – 18th January), please click here to let us know how we did. We value and welcome your feedback. You can complete the survey each time you use our services. Read more

New Trailblazer Project

Our new Trailblazer project has started! This is a partnership project led by Hammersmith & Fulham Council between the Council, ourselves, Staying First and Peabody Trust, with the aim of preventing and reducing homelessnes in the borough, particularly in the private sector. Under this project we have an adviser in the Council Housing Options team […] Read more

NEW Budgeting and Debt Workshops at local Foodbank

Citizens Advice HF are providing a series of workshops to help people develop basic money management skills for dealing with budgeting And debt. The workshops will run during May and June 2017 on Tuesdays from 12noon to 1pm and will be held at The Hub@75, 75 Bloemfontein Road, W12 7DA All are welcome to drop […] Read more

Happy New Year!

All our services are now open for our normal opening hours. We hope you had a pleasant break and we look forward to serving you again in 2017! Read more

Xmas opening hours

Our offices will be closed over the Xmas holiday period until Tuesday 3rd January, when all services will reopen at 10am as usual. The Citizens Advice telephone service will operate on 0300 330 1162 on the 28th, 29th and 30th of December (until 1pm on the 30th). All services will reopen on Tuesday 3rd January […] Read more

Thank you!

We love it when clients tell us what a difference we’ve made. Here is what one client wrote on a card we got recently: “Thank you so much for the lovely and helpful advice you gave me, for the time you spent for me. You changed my life this Christmas, you gave me back my […] Read more

Annual Report 2016

Our Annual Report for 2016, which we are presenting this year as an ‘Impact’ report, is now available for download in our Annual Reports section. We think it’s our best yet! Please have a look. You can also see our annual reports for other years Read more

AGM 2016 – 17th November

Citizens Advice Hammersmith & Fulham’s Annual General Meeting will take place at Avonmore Library on 17th November from 3pm – 5pm. It is open to the public and we particularly encourage clients to attend. Library services will however be closed. The theme of this year’s event will be “Accessing the Digital World”. There will be […] Read more

Client satisfaction survey 2016

Thank you to all our users who contributed responses to our annual client satisfaction survey in 2016. Your feedback is very important to us and our funders, and we do use the results to inform our service development. The survey showed that: 95% of people say they are happy or very happy with access to […] Read more