If this did not resolve your issue, use this form to give us more details and we will aim to get back to you within 2 working days. Please be aware that the service we can offer via our telephones will be severely reduced and we recommend you use the link above to contact us. Read more
Projects“Citizens Advice Hammersmith & Fulham retains a strong focus on prevention and education to address problems before intervention becomes necessary. We aim to provide a diversity of projects that ensure a comprehensive package of delivery and range of services for our clients.” Simi Ryatt, CEO.
Our core advice projects, funded by Hammersmith & Fulham Council are:
- Advice+ our generalist advice service.
- ROOF+ advice on housing issues and homelessness prevention.
- Advice@Foodbank delivers advice at Foodbank locations across the borough to those driven to foodbank need.
- More than a Library delivers our award winning volunteer-led library and provides assisted self-help as well as running many training an educational events for local residents.
We also deliver a range of complimentary projects offering advice in specific areas of law or at outreach locations, in addition to our core advice services. These projects are usually time-limited and provided under funding from various other charitable and statutory partners as indicated beside each project.
Check the Citizens Advice national site, which is updated constantly and has a range of information about the types of issues related to Coronavirus that may affect you. There is also the webchat option on many parts this site which can help direct you to the information you need. Read more
After following guidance from national and local government: Our office in Shepherds Bush is now closed until further notice. Our Office in Avonmore Library is planned to close at 5pm on Tuesday 17th March and will not re-open until further notice. We will update this site with the latest on the services we can offer. […] Read more
If you are an EU/EEA or Swiss national you need to apply for EU Settled Status to stay in the UK after Brexit. We can help. Read more
We run a number of projects across Hammersmith & Fulham to promote digital literacy providing free tuition and support to residents with limited digital skills. Whether you want to learn to use your smartphone or tablet, need help with your Universal Credit journals, learn to better manage your money, shop online for better deals or […] Read more
At Citizens Advice Hammersmith and Fulham we can support you through all the steps required to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Read more
We can help you develop digital skills, from the basics of using a keyboard, mouse or your own smartphone / tablet through to using online banking, socialising online and much more. Read more
CAHF delivers a helpline service to Clic Sargent, the national charity that helps and supports children and young people suffering from cancer, and their families. Read more
If you have a problem with debt and live in the London boroughs of Hammersmith & Fulham, Hounslow or Barnet, please call us on 020 3137 6295, or send us an email. Read more
CAHF is at the forefront of innovation as the only Citizens Advice in the country delivering Library Services using its volunteers – this is a service delivered by the community for the community. Read more