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“Citizens Advice Hammersmith & Fulham retains a strong focus on prevention and education to address problems before intervention becomes necessary. We aim to provide a diversity of projects that ensure a comprehensive package of delivery and range of services for our clients.” Simi Ryatt, CEO.

Our core advice projects, funded by Hammersmith & Fulham Council are:

  1. Advice+ our generalist advice service.
  2. ROOF+ advice on housing issues and homelessness prevention.
  3. Advice@Foodbank delivers advice at Foodbank locations across the borough to those driven to foodbank need.
  4. More than a Library delivers our award winning volunteer-led library and provides assisted self-help as well as running many training an educational events for local residents.

We also deliver a range of complimentary projects offering advice in specific areas of law or at outreach locations, in addition to our core advice services.  These projects are usually time-limited and provided under funding from various other charitable and statutory partners as indicated beside each project.

Digital Skills Support, Computer Clubs and Money Skills Support

We run a number of projects across Hammersmith & Fulham to promote digital literacy providing free tuition and support to residents with limited digital skills.  Whether you want to learn to use your smartphone or tablet, need help with your Universal Credit journals, learn to better manage your money, shop online for better deals or […] Read more

Help to Claim UC

At Citizens Advice Hammersmith and Fulham we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Our team can help you to: Set-up your Universal Credit account Complete your claim to-dos Verify your identity Make sure you’re providing the right evidence to the […] Read more

Clic Sargent

CAHF delivers a helpline service to Clic Sargent, the national charity that helps and supports children and young people suffering from cancer, and their families. Read more


"TechTalk" is CAHF's digital skills support. We use the “Learn My Way” online tutorials to assist people to develop digital skills from the very basics of using a keyboard, mouse or your own smartphone / tablet through to skills around online banking, socialising online and much, much more. Read more

Debt Free London

This project delivers debt advice (one off and casework) funded by the Money Advice & Pension Service in partnership with Toynbee Hall. Read more

Library Services

CAHF is at the forefront of innovation as the only Citizens Advice in the country delivering Library Services using its volunteers – this is a service delivered by the community for the community. Read more

Training on Money Skills

Our skilled volunteers will come to your organisation to deliver a free session to your group of service users. We have a range of sessions around money, energy and welfare reform available and will adapt delivery to your group. Read more