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JSA and ESA

To start your claim to JSA (Job Seekers Allowance) if you are unemployed, or ESA (Employment Support Allowance) if you are too sick to work, call the DWP Contact Centre: Telephone: 0800 055 6688.

A claim to Job Seekers Allowance can also be made online, at Job Seekers Allowance Online. You must start your claim either online or by telephone, and will then be invited to an interview at a Job Centre Plus office to complete your claim.

You can also claim ESA by filling in and printing out an ESA1 claim form, which you must then send or take to your local Jobcentre Plus office.