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Volunteers are the heart of our organisation and their commitment means that we can deliver quality services to the local community.

We recruit to a range of volunteer roles and we look for the skills and attitudes that enable you to deliver your volunteer role as well as fit into the aims and principles of our organisation.

Click here to read about our Volunteer Roles.

We ask for an initial commitment of 6 months and the amount of hours per week differs from role to role. We never stop recruiting so will always welcome your interest.

Click here to watch what our volunteers say in their own words.

Citizens Advice Hammersmith and Fulham currently benefits from the contribution of over 100 volunteers and our plan is to continue to grow. Our volunteers are largely drawn from the local community and bring to us their in-depth knowledge of local issues and reflect the diversity of the local community.

We are hugely proud of the volunteer team at CAHF, we celebrate achievements, act on feedback to continuously improve and offer development opportunities. If you would like to be a part of this successful, innovative and welcoming team, please complete and return the application.

Apply using the form below

Volunteer Application Citizens Advice H&F

For all volunteer roles we send you a test along with some further details about our charity and then conduct an interview. Some interviews include a practical assessment relevant to that role, for example our Financial Capability Trainers do a brief presentation and Assessors do a mock telephone call.

We offer training and induction to all our volunteer roles and whichever role you do, there will be a named person to supervise you so you always know where to turn for support.

Our training is competence based, so we track your development and certificate you to you volunteer role then offer you opportunities to progress to other roles, if that is your goal.

The majority of volunteers who leave us go into full time employment and our ultimate goal is for our volunteers to successfully take up the employment opportunities that arise with us. By employing our volunteers, we can guarantee that they have been wonderfully trained. Nearly half of our paid staff are former CAHF volunteers and we continue to structure our training to enable this progression and maximise these opportunities.


Any questions, get in touch