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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

For Advice, please ring our Adviceline 0808 278 7832 open Mon-Fri 10am-4pm. Use the links above to find out more about our services and all the ways you can get in touch with us.

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

If you are having problems with affording energy bills, please see our Support with energy costs page.

What people say about us:

I am writing to say a very big thank you from the very bottom of my heart for all your hard work helping people like me. I have been awarded PIP, and also Limited Capability for Work by Universal Credit. I cannot thank you enough.

Citizens Advice Hammersmith & Fulham helped us through a tough time, and helped us navigate difficult applications.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

If you have a debt query, please click the "Money Advice" widget to the right hand side of the page and use our Chatbot.

Click here for more details on our Debt Advice service

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Information Assistant

If you only give one day a week and want to help people navigate accessing our services become a volunteer information assistant.

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Get involved

If you have some spare time, you can become a volunteer.

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