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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

For details of how to access our advice services, please click on the options above.

Drop-in opening times: Wednesday and Thursday 10am-3.30pm

Mondays, Tuesdays and Fridays are for prebooked appointments only.

New: If you are having problems with affording energy bills, please see our Support with energy costs page.

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

Library services only, at Avonmore Library, are available Monday-Friday 10am-5pm.

 

What people say about us:

My adviser was very helpful and knowledgeable and they try to find more information for me. I was very happy.

I am writing to say a very big thank you from the very bottom of my heart for all your hard work helping people like me. I have been awarded PIP, and also Limited Capability for Work by Universal Credit. I cannot thank you enough.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

We provide a specialist debt advice service.

Click here for details

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Advice Receptionist

If you can give one day a week to help us manage our busy drop ins become a volunteer receptionist.

Find out more...

Get involved

If you have some spare time, you can become a volunteer.

Find out more...