Attend our offices or outreach locations to receive an assessment. These assessments will involve us asking you questions about your query. We will try to resolve your issue there and then, or if needed we can book an appointment with an adviser, or signpost you to the correct agency to support you. Please note, our drop in service is very busy and if possible we ask you to contact us via Adviceline (0808 278 7832) or Whatsapp.
Our locations and opening hours:
Avonmore Library
North End Road W14 8TG
Open: Monday to Thursday 10am-3.30pm
Library services only open Monday-Friday 10am-5pm
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