Universal Credit – Help to Claim

From 1st April 2019, every local Citizens Advice office will help support people through the Universal Credit claims process, from first claim through to first payment.

You can call for guidance on Freephone 0800 144 8444

You can access webchat on the Citizens Advice website

If you or someone you know does not have the digital skills to manage the Universal Credit claims process, you can contact the Job Centre directly, who will help you with the claims process, but we are also keen to help. You can drop in to see us at either site, or you can attend one of our TechTalk workshops, see our events page


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