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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

For details of how to access our advice services, please click on the options above.

Please note, we are temporarily suspending our drop-in service on Fridays. We still offer drop-ins on Monday to Thursday. We apologise for any inconvenience.

New: If you are having problems with affording energy bills, please see our Support with energy costs page.

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

Library services only, at Avonmore Library, are available Monday-Friday 10am-5pm.

 

What people say about us:

The service at Citizens Advice has been excellent. My advisor has been wonderful in explaining my options re Attendance Allowance & housing and I have a much clearer picture. The debt advisor has also been excellent in helping with my debt situation. Their knowledge has been wonderful in helping me understand my rights and easing my stress.

I was very happy with your services and I found it very helpful, especially when I struggle with English.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

We provide a specialist debt advice service.

Click here for details

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Advice Receptionist

If you can give one day a week to help us manage our busy drop ins become a volunteer receptionist.

Find out more...

Get involved

If you have some spare time, you can become a volunteer.

Find out more...