Spacehive crowdfunding for Avonmore Library

Would you like to support children's reading at Avonmore Library? We are fundraising for a showpiece library furniture in the children's reading area at Avonmore Library. See the crowdfunding page on Spacehive for more details and to donate or to like and share the page with others. Read more

Lunch time closure in Shepherds Bush

We are now closing for lunch daily between 1pm – 2pm at our Shepherds Bush site, 338 Uxbridge Road. Our Avonmore Library site is unaffected and will remain open from 10am to 5pm as usual. The reason for this change is that Shepherds Bush is our busiest site with near constant footfall, and staff, especially […] Read more


GDPR is upon us. Like all other organisations that keep records about their service users, we have had to update our policies and Privacy Notice to ensure that we are compliant with GDPR. We don’t engage in mass marketing of our services – there’s no need – so we haven’t sent out lots of emails […] Read more

Xmas – New Year opening hours

We wish you all a merry Xmas and happy new year. We hope that you have found our services useful in 2017. We look forward to helping everyone that needs our services in 2018. All our services, including Avonmore Library, are closed from 25th December to 1st January 2018. We are open again for our […] Read more

Annual User Satisfaction Survey

We are now conducting our Annual User Satisfaction Survey. If you have used our services at any time while the survey is open (18th December – 18th January), please click here to let us know how we did. We value and welcome your feedback. You can complete the survey each time you use our services. Read more

New Trailblazer Project

Our new Trailblazer project has started! This is a partnership project led by Hammersmith & Fulham Council between the Council, ourselves, Staying First and Peabody Trust, with the aim of preventing and reducing homelessnes in the borough, particularly in the private sector. Under this project we have an adviser in the Council Housing Options team […] Read more

NEW Budgeting and Debt Workshops at local Foodbank

Citizens Advice HF are providing a series of workshops to help people develop basic money management skills for dealing with budgeting And debt. The workshops will run during May and June 2017 on Tuesdays from 12noon to 1pm and will be held at The Hub@75, 75 Bloemfontein Road, W12 7DA All are welcome to drop […] Read more

Happy New Year!

All our services are now open for our normal opening hours. We hope you had a pleasant break and we look forward to serving you again in 2017! Read more

Xmas opening hours

Our offices will be closed over the Xmas holiday period until Tuesday 3rd January, when all services will reopen at 10am as usual. The Citizens Advice telephone service will operate on 0300 330 1162 on the 28th, 29th and 30th of December (until 1pm on the 30th). All services will reopen on Tuesday 3rd January […] Read more

Thank you!

We love it when clients tell us what a difference we’ve made. Here is what one client wrote on a card we got recently: “Thank you so much for the lovely and helpful advice you gave me, for the time you spent for me. You changed my life this Christmas, you gave me back my […] Read more