Help to Claim UC

At Citizens Advice Hammersmith and Fulham we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our team can help you to:

  • Set-up your Universal Credit account
  • Complete your claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Jobcentre
  • Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

Call: Freephone 0800 144 8 444 (England)

Visit us: Avonmore Library, 7 North End Crescent, W14 8TG or

The Advice Centre, 338 Uxbridge Road, W12 7LL

Website: (webchat available on Universal Credit pages)

Clic Sargent

  • CAHF delivers a helpline service to Clic Sargent, the national charity that helps and supports children and young people suffering from cancer, and their families.
  • The service provides Clic Sargent service users, employees and social workers with advice on the whole range topics covered by Citizens Advice five days per week, by telephone and email.
  • It is intended that this will eventually expand into providing advice by other electronic media as well, such as webinars.

Debt Free London

If you have a problem with debt and live in the London boroughs of Hammersmith & Fulham, Hounslow or Barnet, please call us on 020 3137 6295, or send us an email.

  • Debt Free London provides debt advice (one off and casework) funded by the Money Advice & Pension Service in partnership with Toynbee Hall.
  • We provide debt advice in the London boroughs of Hammersmith & Fulham, Hounslow and Barnet.
  • Our advice is delivered by four paid debt advisers and a volunteer team who will conduct an initial assessment and offer you the best option for getting further help with your debts.