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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

The quickest and most efficient way to get advice is to ring our free Adviceline on 0808 278 7832. Everyone seeking advice will have their query assessed first, which involves answering questions about your situation.

At our office, we may not always be able to give you the advice there and then. Our drop-in service will make sure you find a way to get the advice you need. We ask you to be patient as we are staffed by volunteers. We will always try to help everyone who comes to see us. Please note, our drop in service is very busy and if possible we ask you to contact us via Adviceline (0808 278 7832) or Whatsapp if you can.

New: If you are having problems with affording energy bills, please see our Support with energy costs page.

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

Library services only, at Avonmore Library, are available Monday-Friday 10am-5pm.

 

What people say about us:

I am writing to say a very big thank you from the very bottom of my heart for all your hard work helping people like me. I have been awarded PIP, and also Limited Capability for Work by Universal Credit. I cannot thank you enough.

I can’t read or write, so without their support I wouldn’t be able to do it by myself.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

We provide a specialist debt advice service.

Click here for details

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Advice Receptionist

If you can give one day a week to help us manage our busy drop ins become a volunteer receptionist.

Find out more...

Get involved

If you have some spare time, you can become a volunteer.

Find out more...