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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

To help more people in Hammersmith & Fulham, we’re increasing our Adviceline capacity starting Monday 3rd November, so we can answer more of your calls.

The quickest and most efficient way to get advice is to ring our free Adviceline on 0808 278 7832. Everyone seeking advice will have their query assessed first, which involves answering questions about your situation.

 

Library services only, at Avonmore Library, are available Monday-Friday 10am-5pm.

 

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

If you are having problems with affording energy bills, please see our Support with energy costs page.

What people say about us:

My meeting with my debt Adviser at Citizens Advice Hammersmith and Fulham was very impressive. She gave me hope at a time when I was in despair because all the burden of the family fell on my shoulders. This financial year has been very difficult for me. I have not been able to pay my bills for a long time and this has caused depression. The adviser showed me many ways to solve my problem and I felt safe and wanted to live again. Thank you very much for what you do for people, may your work always prosper!

I can’t read or write, so without their support I wouldn’t be able to do it by myself.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

We provide a specialist debt advice service.

Click here for details

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Information Assistant

If you only give one day a week and want to help people navigate accessing our services become a volunteer information assistant.

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Get involved

If you have some spare time, you can become a volunteer.

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