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We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham.

Festive Opening Hours

Our advice services including Avonmore Library and AdviceLine will be closed for the festive period from Wednesday 24th December 12pm.

Our office and AdviceLine will reopen on Friday 2nd January at 10am. Digital advice channels can be accessed again from Monday 5th January at 10am.

During this period you can access online information, 24/7, at www.citizensadvice.org.uk.

 

To find out more about volunteering, job opportunities, our organisation, our research & campaigns work or our events, please use the menu at the top of the page.

If you are having problems with affording energy bills, please see our Support with energy costs page.

What people say about us:

They helped me so much I am so grateful that they supported me though everything, they even helped with calls and made sure I understood everything

Thank you for caring, listening to me, offering help and a lot of guidance.

Our impact

Please watch our video, showing our amazing impact in 2023-24!

Debt Advice

If you have a debt query, please click the "Money Advice" widget to the right hand side of the page and use our Chatbot.

Click here for more details on our Debt Advice service

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey

Volunteer as an Information Assistant

If you only give one day a week and want to help people navigate accessing our services become a volunteer information assistant.

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Get involved

If you have some spare time, you can become a volunteer.

Find out more...

citizens advice