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Our email, telephone and drop in face-to-face services are available to all local residents.


Please drop in for advice on Monday, Wednesday and Friday 10am-1pm at Avonmore Library or contact us using the details below.

Want to call us?

0808 278 7832

(Freephone number)

Mon-Fri 10am-4pm

Only if we are already dealing with your problem, call:020 7386 9068

Online and want advice?

If you can't get through on the phone, or want to contact us out of office hours, the quickest way is by using this

We aim to respond by email within a few working days. If necessary, we may call you from an unknown number to get further details.

Universal Credit advice?For help with your Universal Credit claim, from the application through to your first payment, call:
0800 144 8 444

For online chat or to find out more, please visit the Citizens Advice national service

Want to talk about debt? Call us on:

020 3137 6295
Or complete to request a call back or advice by email.

Welcome to Citizens Advice Hammersmith & Fulham

We provide free, confidential, impartial advice on welfare benefits, debt, housing,  employment and consumer rights. Our service is available to anyone who lives, works or studies in Hammersmith & Fulham. 

To contact us, please use the forms and telephone numbers above. Or drop in to see us on Monday, Wednesday or Friday 10am-1pm at Avonmore Library.

To find out more about volunteering, our organisation or our research & campaigns work please follow the links above.

We are recruiting for a Head of Advice Services!

The Head of Advice Services will ensure the ongoing, high quality delivery of our award-winning advice services. If you think you are the person for this job, please see this page for further details.

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Have you used our services? Please let us know how we did: click here for our user satisfaction survey

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Company Information

We are Citizens Advice Hammersmith & Fulham, an operating name of Hammersmith & Fulham Citizens Advice Bureau Service Ltd.

Registered Company Number 3160526 England, Registered Office:
Avonmore Library & Neighbourhood Centre,
7 North End Crescent, London W14 8TG.

Charity Registration Number 1054505.

Authorised and regulated by the Financial Conduct Authority. FRN: 617622.

ICO registration number Z5328396.